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Serial numbers and registration

This version was saved 14 years, 3 months ago View current version     Page history
Saved by David-Taylor
on February 5, 2008 at 6:08:59 am
 

I bought Plane Plotter but it's now telling me that my trial is over!

 

If the serial number has changed (eg was PP12345 becomes PP54321) then it means that you have changed something in the machine that makes it look like another machine.  Things that will change the serial number include the log in user name, the registered user, the registered owner, the user privileges, the computer network name, the operating system version numbers.  If things like those change, then the program will think it is on another machine and it will generate a different serial number.

If the serial number stays the same but it forgets that you are registered, then the problem is either that your registration number is not being stored because you have insufficient privileges or you are using Load..configuration to restore a bunch of settings that were saved before you registered.  The settings that you retrieve include the registration state so it will go back to unregistered if you do that.

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